RETURN POLICYUpdated 3 months ago
TRAIL ICON values your satisfaction and aims to make your purchase experience with us exceptional. If a return is necessary, we are here to help.
Please keep the following important details in mind when returning an item purchased online from TRAIL ICON.
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Unused/Uninstalled TRAIL ICON products may be returned within 30 days of purchase in their original packaging and must be in NEW condition. We do not accept returns on items that have visible signs of wear or if they have been installed. Any return that is accepted will be subject to a 20% restocking fee. Buyer is responsible for all shipping costs.
To start a return, you can contact us at [email protected]
Please note that returns will need to be sent to the following address:
321 N Mall Dr Ste R234,
St George, Utah 84790
Damages and issues
Please inspect your order upon receiving and contact us immediately if items in your order are defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.